Audio/video not playing
Chrome/Chromium
As of version 66 of Chrome and Chromium, audio as well as video with
sound will not be played automatically anymore. Here's how to enable
this.
When you start Chrome or Chromium yourself
If you start Chrome or Chromium your own way, you can enable
automatic audio and video playback as follows:
- Open the relevant Chrome or
Chromium browser manually and type
chrome://settings/content/sound in
the address bar.
- In the section Allow press
the Add button.
- Type
[*.]biz and
press Add.
If you start Chrome or Chromium with a command on the command line,
then you need to start Chrome once manually and perform the steps
listed above.
ChromeOS with a remote management license will work out of the box.
If you are still running your ChromeOS device in a non-managed way,
try the following steps:
- Restart the device with a
keyboard and mouse connected.
- On the white startup screen
it will say Press
Ctrl + Alt + S to leave kiosk mode. Do this by pressing
the Ctrl
+ Alt + S keys simultaneously. You will now see the
normal login screen.
- Login to the device.
- Open Google Chrome and type
chrome://settings/content/sound in
the address bar.
- In the section Allow press
the Add button.
- Type
[*.]biz and
press Add.
- Restart the device.
Windows, Linux, MacOS via Bizplay startup script
- Download and install the
latest version of our startup script as explained in the section
for your
platform.
Microsoft Edge
As of version 79 of Edge, the browser is running Chromium under the
hood. You can enable automatic audio and video playback in a similar
way as in Chromium:
- Open the relevant Edge
browser manually and type
edge://settings/content/mediaAutoplay in
the address bar.
- In the section Allow press
the Add button.
- Type
[*.]biz and
press Add.
Firefox Versions 66-68
- on your player open Firefox
- choose Preferences
- select the Privacy
& security tab
- scroll down to the Permissions section
- clear the checkmark named Block
websites from automatically playing sound
This allows media with sounds from any website to be automatically
played. If you use your player only for playback of Bizplay content
this is probably the best option.
If you want to restrict automatic playback of media with sounds to
just your Bizplay content you can keep the Block
websites from automatically playing sound checkmark and
click the Exceptions button.
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